Blog

Azure Dedicated Hosts now generally available

Azure dedicated host If your organisation is considering Azure or already using it then it is worth considering Azure Dedicated Host which Microsoft released in December 2019. We discussed Azure Dedicated Hosts at our last Azure group meeting back in October.

The Azure Dedicated Host provides physical servers that host one or more Azure virtual machines for Windows and Linux. The servers are dedicated and isolated to your organisation, the server capacity is not shared with other customers. Dedicated Host servers can be grouped together to provide your own server farm within Azure.

The Azure Dedicated Host helps address compliance requirements and gives control over the server infrastructure allowing you to make decisions on the hosts maintenance policies. Further information can be found here.

Unlike on-premise server farms, where there is no limit to the number of Virtual Machines (VMs) that can run on a server, the Azure Dedicated Host does limit the number of VMs based on the number of available VCPUs. The type of VM available is also dependent on the Dedicated Host Type, see the configuration table here.

Note that the Reserved Instance options for 1 and 3 year are not currently available to help reduce the cost, although there is a reference to these within the pricing. Reserved Instances can be managed at an organisational or individual department level. As Dedicated Host has only recently been released, it would appear that – Reserved Instance is an option that will become available in due course.

One benefit – comes with Hybrid Use Rights with Windows Server Datacenter licenses that a customer may already own. These can now be used fully and assigned to an Azure Dedicated Host based on the maximum number of VM’s allowed considering the VCPUs limits. Previously the only option was to assign a Windows Server license to Azure VMs based on the ‘Group of 8’ rule. The ‘Group of 8’ rule states that each VM within Azure must be licensed for all cores subject to a minimum of 8 cores. So, a Windows Server Standard or Datacenter license for 16 cores could only be used for 2 VMs within Azure. Note: Windows Server Datacenter also allows for dual use rights so it can be used for an on-premise host server plus 2 VMs within Azure.

Is your organisation currently using Azure? Have you seen your Azure costs spiral? The SAM Club provides a cost optimisation service to assist organisations to gain control over their Azure spend. Please contact us at info@thesamclub.co.uk if you would like to discuss.

VMware #I’m Compliant Campaign

If your organization uses VMware, you may be contacted by the VMware Global Compliance Services team giving your organization the option to be part of its #I’m Compliant campaign stating: “This campaign offers the opportunity to review your company’s state in regards of VMware software licenses usage and prove adequate compliance related to their terms and conditions. After the process is completed, your organization could obtain a Compliance Certificate related to the licenses reported usage.”

The #I’m Compliant invitation does not state that it is a license audit but, in effect, it is.

If you accept the invitation and participate you will be asked to complete a license Deployment Report and instructions on how to extract the required data from your VMware installations.

You will also be required to complete a Certificate of VMware Software License Deployment declaring that your completed license Deployment Report is an accurate report of the VMware software licenses you have deployed.

Note: The VMware EULA states that “During the License Term for Software and for two (2) years after its expiration or termination, You will maintain accurate records of Your use of the Software sufficient to show compliance with the terms of this EULA. During this period, VMware will have the right to audit your use of the Software to confirm compliance with the terms of this EULA.”

The SAM Club has come across many real world scenarios that have caused licensing issues and EULA breaches, including:-

  • Licences purchased in one country and installed outside the permitted country/region
  • Mixed support levels on VMware installations on a host machine often as a result of splitting, merging or reallocating licenses
  • The use of mixed OEM and channel licenses
  • Multiple installations using the same license key
  • Installations using the wrong license key
  • Wrong licenses upgraded by VMware in response to Upgrade Orders
  • Licenses missing from VMware’s own Installed Base Report (IBR) even though they are on the customer’s MyVMware portal

Please contact The SAM Club at info@thesamclub.co.uk if we might help you with any type of VMware audit, your VMware Licensing & Support and managing your MyVMware portal.

For our client’s that have an on-going Service Agreement with The SAM Club we include the above in our standard service.

 

 

Use your Microsoft SA Planning Services Soon

Microsoft has announced the phasing out of Planning Services days as a benefit of Software Assurance (SA).

The timeline is:-

  • 31st January 2020 – Training Vouchers can no longer be converted to Planning Services days.
  • 31st January 2020 – All Planning Services related to migration to cloud services are retired
  • 1st February 2021 – SA customers cease accruing additional benefits (days)
  • 31st May 2021 – Last day to create Planning Services Vouchers
  • 31st December 2021 – Remaining Planning Services fully retired

 

  1. URGENT ACTION is required if wish to convert your Training Vouchers to Planning Services days.
  2. URGENT ACTION is required to use your Planning Services days in relation to cloud migration

Planning Services provide deployment planning assistance for On-premises or Hybrid environments with Microsoft Consulting Services or qualified Microsoft partners.

Planning Services are largely focussed on transitioning On-premise workloads, such as Desktop (Office/Microsoft 365 & Windows), Exchange, SharePoint & SQL Server, to Microsoft-hosted or mixed (Hybrid) deployments.

Note: You must pro-actively activate your Planning Services benefit creating a Planning Services Voucher which must be assigned to your Project Manager. This is done via your VLSC and/or MPSA licensing web portals.

Although it will be 2 years before Planning Services are fully retired, we recommend that you consider using your Vouchers soon.

Note, however, that Microsoft has introduced FastTrack  to help organisations move to the Cloud.

FastTrack services are delivered by Microsoft employees, Microsoft-approved suppliers and Microsoft-approved partners (“FastTrack specialists”).

There are some specific eligibility criteria such as purchasing a minimum of 150 licenses from the eligible plans.

Customers with eligible subscriptions to Microsoft 365, Office 365, Azure, Dynamics 365 etc can use FastTrack at no additional cost for the life of their subscription.

If you need any assistance, please contact The SAM Club at info@thesamclub.co.uk

For those clients that have an on-going Service Agreement with The SAM Club we will be contacting you to help you claim and manage any outstanding Planning Services benefits, if required.

Also, see our blog on the phasing out of Training Vouchers as a benefit of SA.

Claim your Microsoft SA Training Vouchers Soon

Microsoft has announced the phasing out of Training Vouchers as a benefit of Software Assurance (SA).

It has been replaced by Microsoft Learn which is available to everyone now, is free and self-paced with options  for certification.

The timeline is:-

  • 31st January 2020 – Training Vouchers can no longer be converted to Planning Services days
  • 31st January 2020 – Azure related training courses removed from catalogue
  • 1st February 2021 – SA customers cease accruing additional benefits
  • 31st May 2021 – Last day to claim accrued Training Vouchers
  • January 2022 – Training Vouchers no longer redeemable
  1. URGENT ACTION is required if wish to convert your Training Vouchers to Planning Services days.
  2. URGENT ACTION is required if you wish to use your Training Vouchers for Azure related courses.

Note 1: Training Vouchers are acquired when you purchase SA on On-premise product licenses such as Windows Server & SQL Server core licenses, as well as purchases of Microsoft 365 From-SA User Subscription licenses. (From-SA indicates a transition from SA for on-premise products such as Client Access License (CAL) Suites).

Note 2: You must pro-actively claim your Training Vouchers via your VLSC and/or MPSA licensing web portals. If you have not done so, we recommend you consider doing so soon. However, note that once created, Training Vouchers are valid for 180 days.

Although it will be 2 years before Training Vouchers are no longer redeemable, we recommend that you use your Vouchers soon as we expect Microsoft Certified Training Centres to start to wind down the number and range of courses offered.

If you need any assistance, please contact The SAM Club at info@thesamclub.co.uk

For those clients that have an on-going Service Agreement with The SAM Club we will be contacting you to help you claim and manage any outstanding Training Vouchers benefits.

Also, see our next blog on the phasing out of Planning Services as a benefit of SA.

SAM Club Kickers December Manager of the month

Congratulations to Liam O’Mahoney who is the December manager of the month. Liam is a previous winner of the trophy back in 1996-97.

As we move into January, the transfer window is open in the Premier League. Time to take stock of your squad and team performance and keep an eye on the transfer market. A few teams have replaced their manager so expect some player movement during the month.

There are less than 200 points between 1st place and 18th. Using your wildcard or the bonus options of Bench Boost, Triple Captain and Free Hit at the right time could make a huge difference and see your team climb the table as we move into the second half of the season. Could you be picking up the big prize for this season: The SAM Club Fantasy League Trophy!

SAM Club Kickers Dec 19 Mgr of the mth

Customer journey migrating to Azure and licensing considerations

The SAM Club’s 6th Azure User Group meeting was kindly held at Neon Underwriters, a long-term client of ours based in London. The topic for this meeting was about a customer’s journey migrating to Azure. The SAM Club also presented on some of the licensing considerations that firms need to consider when planning their Azure migration.

Customer journey migrating to Azure event

Azure Licensing

Ian Nicholls from The SAM Club kicked the event off with a presentation on Azure licensing, discussing how Windows Server on premise licenses with SA (Software Assurance) can be used within Azure via the Hybrid Use Benefit. Emphasis was placed on the planning phase when considering moving to Azure and the importance of licensing.

Microsoft use the ‘Group of 8 Rule’ which refers to the number of cores, so a VM (virtual machine) must be licensed for 8 cores minimum. If a Windows Server Standard license for 16 Cores is used within Azure under Hybrid Use Rights, this can be used for a max 2 VM’s (2 x 8 Cores) based on the specification of the VM. The rule for a Standard license is that it can be used for an on-premise server or in Azure but not both. But you get 180 days of concurrent use rights whilst migrating servers.

This rule also applies to Windows Server Datacenter (DC) which seems strange as DC is for unlimited VM’s within a host server on premise. But within Azure there is no concept of a host server. A Datacenter license can be used both on premise & in Azure – based on the Group of 8 rule. So, a 16 Core DC license can be used for a max of 2 VM’s within Azure.

You can also stack licenses so by adding more cores, you can run a VM for 16, 24, 32 cores etc. Savings of up to 40% on VM’s can be seen when using the Azure Hybrid Use benefit.

SQL licensing

The Azure Hybrid Use Rights for SQL Server within Azure only applies to the per core licensing model for SQL Server Standard and Enterprise per core licenses with SA.

SQL Server licenses on the server/CAL model are not applicable for Azure Hybrid Use Rights.

SQL Server Enterprise when used for General Purpose or Hyperscale Service Tiers are entitled to 4 cores for 1 core with SA owned and used. Business Critical or Azure Virtual Machines are only entitled to 1:1 core.

Each VM must be licensed for every core with a minimum of 4 cores per VM.

With migrating to Azure there is also 180 days of concurrent use rights to assist with the process.

BYOL – Bring your Own License

Where software licenses that are owned and used within Azure outside of the Hybrid Use Benefit, such as SQL Server on the Server/CAL model, a License Mobility Verification Form must be completed within 10 days and submitted via the LSP/Reseller.

Azure Dedicated Host

Azure Dedicated Host (DH) is a new service that is currently in preview from 1st August 2019 so has some limitations.

Azure Hybrid User Rights can be used for a Windows Server Datacenter license being applied to the DH for all the cores. A DH can also be used for SQL Server with an Enterprise License also being applied based on the number of cores on the DH.

It is also possible to group DH together, like an on premise ESX farm for example.

The DH addresses compliance requirements by giving the ability to place Azure VMs on a specific & dedicated physical server with host level isolation – no third party VM’s will be placed on your hosts.

With Azure VM’s, Microsoft complete and apply maintenance to the VM’s as required. With Dedicated Host servers, you have the option to defer host maintenance for up to 35 days, thereby gaining full control over the sequence and velocity of the maintenance process. Most maintenance events have little or no impact on your VM’s. But there may be some sensitive workloads where every second of pause could have an impact. You can therefore opt in to a maintenance window for control and to reduce the impact on your service.

Existing Azure VM’s can be moved to Dedicated Hosts and it is our understanding that portal support for this will be available soon.

Pricing

  • Charged per dedicated host – not VM
  • No upfront costs
  • Host price based on:
    • VM series (Dsv3 & Esv3 – support for Fsv2 coming soon)
    • Hardware Size
    • Region
  • Software Licensing, Storage & Network usage billed separately – no change compared to Azure VM’s
  • No termination Fees
  • Reserved Instance are not currently available during the preview phase.

Below are the current Dedicated Host options. It is worth noting, that with an on-premise server running VM’s there are no limitations on the number of VM’s.

With DH there is a limit based on the number of virtual CPUS available:

Azure Dedicated Host options

Updated License Terms:

On 1st October 2019, Microsoft updated their licensing terms for dedicated hosted cloud services.

Due to the emergence of dedicated hosted public cloud services, beginning 1st October 2019 on-premise licenses purchased without software assurance and mobility rights cannot be deployed within the following public cloud providers: Microsoft, Alibaba, Amazon (including VMware Cloud on AWS), and Google. They will be referred to as “Listed Providers.”

These changes don’t apply to other providers and there will be no change to the Services Provider License Agreement (SPLA) program or to the License Mobility for Software Assurance benefit, other than to expand this benefit to cover dedicated hosted cloud services.

Farrer & Co LLP: Journey to the Azure Cloud

Neil Davison IT Director at Farrer explained, signing an agreement with Net Documents in 2013/14 was Farrer’s first toe in the water with their journey to the cloud. Farrer were one of the first law firms to move their infrastructure to the cloud, which was considered due to aging technology during a review of their infrastructure. There were server room issues, cabling issues and technology nearing end of life, so a full replace was needed. Dell worked with Farrer on a review strategy roadmap so they could consider replacing their on-premise infrastructure, versus Private and Public Cloud options. When this was presented to the board it was clear that Public cloud offered the best solution.

Any security issues that the board raised were addressed by Microsoft’s trust center and they found this resource invaluable in helping convince the board to approve the project. In 2016 the project was approved, so Farrer set about finding the right partner to help them with help from Microsoft. After tendering to 4 partners, SystemsUp were chosen and they led Farrer through every aspect of the migration.

The planning phase took 14 months and their infrastructure was mapped so they could see what was in place and which systems linked to each other. From here a migration plan was formulated and as the integration between systems was crucial, the decision was taken to move everything to Azure at the same time.

Security

Microsoft offers a very high level of security, but it is still a shared responsibility. So, Farrer had to put a plan in place for security on servers and patching, mapping against CIS benchmarks – which is run by Microsoft and advises on measures to take to help improve your company’s security score.

A high-profile client did an audit at Farrer and security was a high concern all round, but Azure was not the concern, most questions were around the Net Documents software with Azure being a tick box exercise.

Farrer backfilled their infrastructure team and utilised SystemsUp to upskill the team so that they had in house knowledge once the project was completed.

Farrer have other security products in place aside from Microsoft’s; currently on the Microsoft M365 E3 plan they use products from Checkpoint and Tenable.io to complement their security and are considering moving to Microsoft M365 E5 next year.

Testing

Testing took thousands of hours and they had a team test the migration plan before it was executed live. Some of the systems were 20 plus years old so some latency was picked up. The decision was made to use the Amsterdam datacentre as this is one of the first locations to receive updates with London being the second datacentre location.

Changes did happen during the migration with updates from Microsoft coming through regularly in Azure, but SystemsUp understood Farrer’s environment and were able to adapt accordingly. A question was raised in the room about how this new adoption of technology is being received within the law firm. There is always resistance to change but that is the nature of the world we live in now and technology is becoming more of a competitive edge for law firms to have over the competition.

There is a testing group in place at Farrer who meet every 6 weeks to review changes and decisions made on which updates to implement.

Changes internally

The infrastructure team at Farrer have changed the way they work, and the team have reskilled using resources such as the Microsoft Enterprise Skills initiative for support and training. They are more focused on being proactive and looking at what’s coming; which makes them more agile and able to leverage new technologies such as AI.

Farrer see Azure as much more than a lift and shift and feel they have only touched the surface of what is possible in Azure. Re-platforming of systems is taking place now and considering other cloud services.

Since migrating their entire infrastructure to Azure and using Microsoft 365 Farrer have had 100% uptime.

Regarding Business continuity Farrer have completed fail over testing for a week with the London Datacenter being used during the DR (Disaster Recovery) period which ran as good as the live environment. Remote working is enabled through a Checkpoint VPN providing direct access with an always on VPN connection.

The next step for Farrer is a review of the infrastructure and costings, they have some servers on Reserved Instances (RI) now and they review them quarterly with SystemsUp.

Additional resources

Microsoft have a Fast Track Service team for Azure which is available based on eligibility.

Discussion on next topic and host

Ideas for the next meeting topic were:

  • Azure Sentinel demo and security discussion
  • Dictalogic demo (an alternative to BigHand)

The date and location are to be confirmed.

You can find blog articles from our previous events here:
Azure User Group meeting
Azure User Group meeting 2 Dev /Test
Azure User Group meeting 3 Security & Compliance
Azure AI Chatbots is the hype justified?
Microsoft Cloud Economics Assessment

Microsoft Cloud Economics Assessment and best practices before you migrate

Our 5th Azure User Group meeting was about the Microsoft Cloud Economics Assessment and was kindly held at Charles Russell Speechly’s head office in London. We had some new faces join the group which is always great and gives different perspectives on the challenges faced in the journey to cloud.
Microsoft Cloud Economics Assessments - Azure User Group

The meeting started with an update from The SAM Club and how we are evolving our services to support our customers as they consider the move towards Azure. The SAM Club is working towards becoming a Silver Partner with Microsoft to enable us to complete an Azure assessment to help our customers with their decision process and assessing tools such as Movere and Azure Migrate that are available. With Movere, we are considering becoming a partner to enable The SAM Club to be fully trained on the product and we will provide a separate blog on these tools in due course.

Microsoft update and key trends

Zephaniah Chukwudum, Sr. Product Marketing Manager (Azure Data & AI), Microsoft

Our first guest speaker from Microsoft talked about some of the key trends in the marketplace. Digital Transformation is the focus for Microsoft, enabling employees internally and customers externally with technology. Professional Services (such as law) are in the Top 3 priority sectors for the Microsoft Azure team. Zeph talked about the ‘Digital feedback loop’ and how operations impact services within an organisation, which loops to employees and customers – all are pinned by data and intelligence. Microsoft aim to help organisations take the mass of data they have and to enable them to use it rather than it be locked up in a database somewhere.

There will be a rise in native app developers as employees using data come up with ways to automate processes with AI. Zeph mentioned that since 2014 there has been a 6X increase in the investment into AI by companies based on research by Deloitte. AI capabilities are now being integrated as standard into cloud-based software, so smart insights are available to organisations in the cloud.

Microsoft Cloud Economics Assessment

Lewis Crawford, Engagement Manager in the Cloud Economic Assessment Team, Microsoft

The Cloud Economics Team at Microsoft are able to provide customers with an investment into their business of circa £15k which enables customers to benefit from a full scoping assessment of their entire IT infrastructure by breaking this down into a costing analysis, server optimisation analysis, workload/application identification, workload prioritisation for migration and also recommendations for mapping current infrastructure into Azure. Providing a universal view of infrastructure on premise and in the cloud, utilising the ARC scan (Actual Resource Consumption) within the assessment tool enables the delivery of an extensive analysis of what a customer’s infrastructure will look like in Azure, once right-sized and optimised, resulting in the additional benefit of large cost savings.

To qualify for the assessment there are two criteria:
• Executive / board level sponsorship to start cloud journey
• Cloud transition plan – compelling reason to move (EOS services / contract renewal)

The Assessment gives insight into
• Scope of Server count
• SQL and Windows Server EOS status footprint
• Outline of servers to remain on prem, decommission and migrate to cloud

Categorisation of in scope servers by workload type and detailed prioritisation of workloads and apps that would benefit from migrating to cloud. The assessment provides an in-depth analysis in order to create a business case for internal communications and to aid decision making with wider teams, board members and C level individuals.

The process looks like this:
Microsoft Cloud Economics Assessment - process flow
It is advised that the 30-day process includes an end of month or end or end of quarter process for the 2 week scan, to obtain accurate peaks and troughs for the analysis to help with right sizing for the cloud. Maybe starting during the last week of the month. It is possible to run the scan for longer, but applications like Movere are licensed on a 30 day basis which includes the time to analyse the data.

The analysis can then be used to support the business case for moving to Azure and can consider areas such as:
• Servers at end of support
• Hardware older than 3 years
• Non-Production environments
• Lowest utilized production servers
• High end always on production servers

An area that can bring large cost savings is if you have existing licensing for Servers and SQL under Enterprise agreement with SA is the Azure Hybrid Use Benefit – which means you don’t pay twice for these licences when migrating to cloud as it is factored into the pricing.

The Azure Calculator is a useful resource for looking at costings, you can analyse cost savings with the Azure Hybrid Use Benefit, Reserved Instances* (RI) which dependant on VM size can offer savings of between 10% and 70% seen from an end user perspective.

*An Azure Reserved Virtual Machine Instance (RI) is a virtual machine (VM) on the Microsoft Azure public cloud that has been reserved for dedicated use on a one- or three- year basis.

It is possible to cancel an Azure Reserved VM Instance at any time (up to £37,265.45 per year). Cancelling allows you to return the remaining months of an Azure Reserved VM Instance back to Microsoft for an early termination fee of 12 percent. The remaining prorated balance, minus the fee, is then refunded via the original purchase. Alternatively, the Azure Reserved VM Instance could be reused or exchanged for use with another Azure Reserved VM Instance.

There are different levels of discount per VM size and some VM’s are not offered with this discount but the report at the end of the Cloud Assessment will detail costs of 3-year RI with AHUB (Azure Hybrid Use Benefit) so you can see which servers to optimise in the cloud.

Support is offered early in the process of moving to Azure, so even if your organisation is in the early stages of needing to present the ROI case to the board Microsoft Cloud Assessments can be carried out.

Round table Discussion

First, we heard from a legal client who has already made the transition to Azure in 2017. End of life was the reason for migration, and they had adopted Net Documents so it seemed the time to do it and they used a lift and shift approach into the cloud. As they found that SQL Paas was not supported by a lot of vendors pivotal to the legal sector, they over optimised servers initially. The exercise was less about cost saving on migration, but over time they have optimised server usage by monitoring them in Azure. Optimisation is the plan going forward and they are looking at Reserved Instances for further cost savings.

Initially, they said that regarding TCO – they saved a bit on the running costs, but they saved a lot on hardware, support and services that the hardware refresh would have incurred.

Vendors in the legal sector need educating on SQL

A major concern from the room was around the main Vendors when it comes to specifying the servers for their products. The room stated that these are often appeared to be over spec’d and for on premise servers which they are forced to follow due to the vendors support terms. When purchasing new software from a Vendor, their server spec is all that is available and using the Azure calculator the costs are considered too high. Microsoft also recognised this and are working with SI’s and vendors to help educate them. Microsoft suggested that as a group we identify and advise them on 10 vendors that can be investigated.

Discussion on next topic and host

Ideas for the next meeting were discussed and some topics suggested were:
• Panel of peers to discuss their experience migrating to Azure and challenge Microsoft
• Microsoft and iManage to present the way to the cloud
• Azure Sentinal – Intelligent security analytics

The next meeting date and location is to be confirmed for mid-September

You can find blog articles from our previous events here:
Azure User Group meeting
Azure User Group meeting 2 Dev /Test
Azure User Group meeting 3 Security & Compliance
Azure AI Chatbots is the hype justified?

Take care when splitting and combining VMware vSphere licenses

If you are changing your virtual server IT infrastructure, then you may need to split or combine your VMware vSphere licenses.VMware vSphere - technology image

Photo by Daniel Chen on Unsplash

All vSphere licenses installed in the same VMware server farm must have the same Support Level, i.e. Basic (9×5 business hours) or Production (24×7).

So, if you have different support levels on your VMware vSphere licenses you need to take care when splitting and combining them.

Also, if you have VMware server farms installed in different countries and since vSphere licenses are licensed on a geographic regional basis (depending upon in which country they were purchased), you must take care not to split and combine licenses from different regions.

Of course, before combining license keys ensure that they are for the same release. You may need to upgrade some license keys via your MyVMware portal beforehand.

Also, see our earlier blog about splitting license keys.

Because of the complexity of VMware licensing, the SAM Club helps its Clients maintain their MyVMware licensing portals and maintains a synchronised single pane view of all licensing & support data in their SAM Workbooks.

If you might benefit from The SAM Club’s expertise and assistance with your VMware licenses, support renewals and MyVMware portal please contact us.

Enhanced Citrix eLearning benefits with Customer Select Service (CSS) subscriptions

Citrix has enhanced the free eLearning benefits that come with organisations’ Customer Success Services (CSS) subscriptions. The on-line training courses can be accessed by logging into the Citrix Select eLearning portal.

Citrix eLearning - brainstorming image

The courses are on-demand and self-paced making it easy to learn when it’s convenient.

To access its Select eLearning Subscription a user’s Organisation must have an active CSS entitlement and the user must be a designated Technical Contact within MyAccount.

If a user isn’t a Technical Contact they will not see any CSS Access icons when browsing the eLearning catalogue. (That can be corrected by updating the user’s Profile in their MyCitrix portal).

The Select eLearning entitlement enables technical users to:

  • Gain the skills needed to optimize their Citrix environment
  • Learn about other Citrix technologies that can add value to their implementation

Citrix has improved its Select eLearning in several ways:

  • Expanded content choices by adding new courses.
  • Redesigned its training portal for easier navigation and access to all training content and topics – from a single unified view.
  • The new portal also features a student dashboard that makes it easier to track users’ progress.

Citrix Premium eLearning

To supplement CSS customers core Select eLearning benefits, Citrix now offers Premium eLearning (at an additional cost), which gives access to advanced content, Hands-on Labs, and digital badges that validate the competencies users gain. Technical users can earn up to four certifications through online assessments, available at no additional cost. Citrix states that a subscription will help users stay up-to-date on the latest developments, leading practices, and how-to guidance for Citrix products.

The SAM Club’s services include helping its clients access and maximise their benefits from their Citrix Licenses and Subscriptions. If we might help, please contact us.

How do you know which version of Microsoft licenses your organisation owns and is licensed to use?

Image of trees Photo by Ju On on Unsplash - Mirosoft licensesDo you know which version of Microsoft licenses your organisation owns and is licensed to use? The Microsoft Business Center Portal (BCP) by design displays the original license view in case of licensing model changes. For example, with the licensing model for Windows Server having changed from processor to core licensing with the 2016 release, are you able to tell what your organisation owns and is entitled to?  So, as an example, with licenses for Windows Server 2012 R2 that expired on 31st October 2018, the SA term and the original order proves and guarantees entitlement to use Windows Server 2016 and/or 2019 instead of the 2012 R2 version.  But the BCP does not show or highlight this in any way.  In fact with a recent scenario we have seen the BCP shows no evidence of the SA term and expiry.  This could lead organisations to purchase the current version when in fact it is already owned.

At The SAM Club, we maintain the records for our clients in their SAM Workbooks and provide the help and guidance to ensure new software purchases are not made when a license already exists. If you would like to know more about our service then please get in touch.