Veritas announced the End of Standard Support for Backup Exec 16 with effect from 2nd April 2019

The latest release of Backup Exec is 20.3

Veritas Backup Exec 16 Ened of support

Existing customers with active maintenance may be entitled to upgrade at no charge. Veritas Support is available to assist customers who are actively upgrading from Backup Exec 16 to Backup Exec 20.x. Upgrade Support is limited to upgrade assistance and does not include step-by-step guidance nor consultancy about the upgrade process nor troubleshooting Backup Exec 16.

Customers running Backup Exec 16 who wish to migrate their existing jobs and backup data to new hardware can follow the steps provided in the articles below as appropriate for their environment:

• Article 100020224 – How to migrate (move) Backup Exec from one system to another with the same version of BE, Windows and same or different computer names
• Article 100001807 – How to migrate Backup Exec to another server with a different Windows OS version
• Article 100020072 – How to migrate (move) Backup Exec from one version to another on a different server with a different server name
• Article 100012412 – How to migrate (move) Backup Exec from one computer to another using the same version of Backup Exec and Windows, and the same computer name
• Article 100017867 – How to Copy the Backup Exec Database (BEDB) from an existing Backup Exec Server to a new Media Server with the same or different server name
• Article 100027163 – Disaster recovery of Deduplication Disk Storage in Backup Exec 2012 and above
• Backup Exec Administrator’s Guide, Duplicating backup sets or a job history manually

As from 2nd April 2019, requests for support for Backup Exec 16 releases will be denied by Veritas Customer Care unless the customer has a valid Extended Technical Support contract in addition to a valid maintenance agreement. Please see the links below for more information.

Veritas Technical Support Solutions Handbook

Veritas Product Lifecycle:
Veritas Services and Operations Readiness Tools
Veritas End of Life Policy
Veritas End of Life Table

Please contact The SAM Club at info@thesamclub.co.uk if we might help you understand:-

• Your Backup Exec Licenses
• Releases that you are entitled to
• Your Support & Maintenance Renewal Dates
• If you’re confused by the data in your MyVeritas licensing portal – we provide a Licensing Portal Health Check & Clean-up Service
• Explore converting your Agents & Options licensing model to the Capacity (per Terabyte) licensing model & if this might result in ease of use and/or renewal cost savings

August 2016 Newsletter

An update on The SAM Club and the type of work we have been completing over the past two months.

New Releases information:
More information on Windows Server 2016
SQL Server 2016 released 1st June 2016
SharePoint Server 2016 released 4th May 2016
Project Server 2016 released 5th May 2016

News you can use section with information on:
Citrix offering customers the ability to run Windows 10 in Azure
Skype for Business – FAQ on PSTN Calling
MPSA Enterprise Advantage and what this means for you
Information on the new Visual Studio MSDN Portal
Plus more…

Special Offers from Veritas, VMware and Autodesk
August 2016 Newsletter digital

April 2016 Newsletter

Announcement about The SAM Club becoming a Microsoft Silver Partner for Software Asset Management and what this means

Licensing News:
Microsoft announce subscriptions for online services for short term requirements i.e. additional staff for projects, seasonal etc
Roaming Rights Retirement for Windows Enterprise and Windows VDA and the introduction of Windows SA per User Add-on USL as a replacement
Microsoft extended support dates for Windows 7 & 8.1 for Intel Skylake processor architecture devices

Special Offers for Citrix Workspace Suite

Veritas Portal: The issues The SAM Club have seen and what we have been doing to validate our clients Veritas portal since the split with Symantec

April 2016 Newsletter digital